Consultancy that stays with you
Software is only half the story
Great grants management comes from a system shaped around the way your organisation actually works, built by people who understand grant-making well enough to shape it. The Gallery Partnership has spent over 25 years working with charities across the UK, and more than 200 organisations trust us with their technology today. When you work with us, you’re not buying a product off the shelf. You’re gaining a team that configures BenefactorCloud around your funding process, from initial request through to authorisation and payment.
Expert guidance from day one
Every client is assigned a dedicated Senior Implementation Consultant who leads you from discovery workshops through prototyping, configuration and guided testing, to go-live. From that point you’ll have three weeks of intensive enhanced support, with direct contact with your consultant and our support desk throughout your first grant round. We plan around your funding deadlines and Trustee meetings, and we’re happy to “launch and learn,” refining your system after go-live as your needs become clearer.
Moving from another system? Our consultants manage data migration end to end, from audit through cleansing to import and validation, with a proven track record across the grant-making sector.
Consultancy that doesn’t stop at go-live
Teams change, programmes evolve, and configurations that were perfect two years ago can quietly fall out of step with how you work today. Our Annual Software Health Check catches that drift before it costs you time. From £1,750 +VAT, depending on the complexity of your site, it includes:
- A full system review against best practice, identifying unused features that could support your workflow.
- A prioritised report of recommendations, distinguishing quick wins from larger strategic changes.
- A walkthrough session to talk through the findings and agree next steps.
- Up to five hours of configuration adjustments carried out as part of the service, covering labels, fields, permissions, templates and notifications.
Larger changes identified in the review are always quoted clearly before any work begins. And if you’d prefer a more regular rhythm, the Health Check can be delivered quarterly at an additional cost.
Why it works
Our clients tell us the same thing again and again: the software is excellent, but it’s the people that make the difference. That’s why most of our clients have been with us for many years, and why consultancy isn’t an add-on to what we do. It’s at the heart of it.
Ready to get more from your system? Get in touch to see how we can understand your needs and help you build a better system